Fully Managed Service Offering

Let RSPN cover all of your IT needs,  allowing your team to focus on your core business. 

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  • Network & Device Monitoring

    We keep a close watch over your servers, desktops and other critical network systems 24 / 7 / 365 to ensure maximum up-time for your business.

  • On-Site Support

    When on-site service is needed to support your systems or complete updates, our expert systems technicians will be there for you. You will never receive an unexpected bill for on-site service since it is included in your fully managed services agreement.

  • Managed Firewall

    Implementing a fully-managed firewall is the first in security for your network. Under our fully-managed plan we provide you the right size appliance, all licenses and full support.

  • Device Patching

    Every computer has dozens of applications running that require regular updates and patches to close potential security holes. Our fully managed patching solution closes those holes quickly before they create a security threat.

  • IT Consulting Services

    Stay ahead of technology advances with the help of your IT expert Account Manager. Our IT experts will help you determine the best course of action when you know what you want done one but don’t know how to do it.

  • Anti-Virus Protection

    New virus threats arise everyday. That’s why our managed and constantly updated anti-virus protection is so critical to securing your valuable business information.

  • Spam & Web Filtering

    Our industry-leading Spam filtering system will eliminate inbox clutter and remove most potentially dangerous phishing emails while web-filtering keeps your team from accidentally reaching a website known for spreading malicious software.

  • Help Desk

    Technical support for your team is just a phone call, email or text message away with our expertly staffed Help Desk allowing you to minimize lost time.

  • Solution Engineering

    Our Solution Engineers will provide expert-level plans for your IT needs. Whether you just need the right laptop or you want a plan to move to the cloud, we will engineer the appropriate plan to meet your specific needs.

  • Asset Management

    As your business grows, your IT assets grow. Keeping tabs on all of this can be a daunting task. Don’t worry about it. We keep track of every device on your network.

Additional Services

  • Backup and Recovery

    A comprehensive network back-up solution should include three key components – 1. Automated – don’t rely on a person to make sure you’re backed-up – 2. Include a secure off-site back-up component to prevent lost data in the event of a physical loss of equipment storing data – 3. Recovery time from an event like a damaged or failed server needs to be minutes not hours, days or even weeks.

  • Vulnerability Scanning

    If information security is a top priority for you, having a periodic deep scan for any potential security weakness is advised. Our Vulnerability Scanning service will uncover those security gaps and resolve them to keep your business protected.

  • Backup Cloud Resident Applications

    It is a common assumption that data created in cloud applications like Microsoft O365 or Google Docs is automatically backed up. Unfortunately, this assumption is incorrect. Our solution will ensure you won’t lose critical information like emails or cloud-stored documents.

  • Email Archiving

    With email being such a critical communication tool in your business, having a system in place to store and retrieve emails becomes a vital tool.

  • SIEM (Security Information and Event Management)

    Our SIEM service keeps a constant eye on activity on your most critical systems. If anything appears to be abnormal, we treat it as a potential cyber attack until it is eliminated or proven otherwise.

  • MDM (Mobile Device Management)

    Your cell phone probably allows you to access important business information like emails or even propitiatory company documents. MDM assists in locating a lost cell phone and can remotely remove all data if the phone cannot be recovered.

  • Employee Security Awareness Training

    Social Engineering tactics have become very sophisticated because humans are the weakest link in IT Security. Help your team be well prepared to defend your critical information with our ongoing training program.

RSPN SuccessFull Service