Tools and Technology Service Offering

Equip your IT staff with the same RSPN tools and technology that our team uses. We’ll be there to support them when needed.

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  • Network & Device Monitoring

    We keep a close watch over your servers, desktops and other critical network systems 24 / 7 / 365 to ensure maximum up-time for your business. If anything needs to be done, an alert will be sent to your IT team.

  • Device Patching

    Every computer has dozens of applications running that require regular updates and patches to close potential security holes. Our managed patching solution closes those holes quickly before they create a security threat.

Additional Services

  • Managed Firewall

    Implementing a fully-managed firewall is step one in security for your network. Choose an RSPN plan that includes this offering and get the right size appliance, all licenses and full support for this critical network component.

  • Spam & Web Filtering

    Our industry-leading Spam filtering system will eliminate inbox clutter and remove most potentially dangerous phishing emails while web-filtering keeps your team from accidentally reaching a website known for spreading malicious software.

  • Anti-Virus Protection

    New virus threats arise everyday. That’s why our managed and constantly updated anti-virus protection is so critical to securing your valuable business information.

  • Backup and Recovery

    A comprehensive network back-up solution should include three key components – 1. Automated – don’t rely on a person to make sure you’re backed-up – 2. Include a secure off-site back-up component to prevent lost data in the event of a physical loss of equipment storing data – 3. Recovery time from an event like a damaged or failed server needs to be minutes not hours, days or even weeks.

  • Backup Cloud Resident Applications

    It is a common assumption that data created in cloud applications like Microsoft O365 or Google Docs is automatically backed up. Unfortunately, this assumption is incorrect. Our solution will ensure you won’t lose critical information like emails or cloud-stored documents.

  • Employee Security Awareness Training

    Social Engineering tactics have become very sophisticated because humans are the weakest link in IT Security. Help your team be well prepared to defend your critical information with our ongoing training program.

  • MDM (Mobile Device Management)

    Your cell phone probably allows you to access important business information like emails or even propitiatory company documents. MDM assists in locating a lost cell phone and can remotely remove all data if the phone cannot be recovered.

  • Vulnerability Scanning

    If information security is a top priority for you, having a periodic deep scan for any potential security weakness is advised. Our Vulnerability Scanning service will uncover those security gaps and resolve them to keep your business protected.

  • SIEM (Security Information and Event Management)

    Our SIEM service keeps a constant eye on activity on your most critical systems. If anything appears to be abnormal, we treat it as a potential cyber attack until it is eliminated or proven otherwise.

  • Email Archiving

    With email being such a critical communication tool in your business, having a system in place to store and retrieve emails becomes a vital tool.

Tools and Technology