OUR STORY – IT Managed Services Provider
RSPN is a leading IT Managed Services provider based in Cedar Falls, Iowa. We provide computer and network solutions that allow our customers to focus on their core business and treat their technology as assets, not an obstacle. Our core culture is based around four principals: People. Products. Process. Partners.
People
Our people have the skills and training to deliver technology solutions to enhance your business. We pride ourselves in staying up to date with technology trends and gaining certifications in the equipment and software that we implement. Most of all we work in a proactive fashion with our customers. No fire drills, we stay out in front of potential issues.
Products
The products we work with are industry best in class offerings that will give you confidence and set your mind at ease. We utilize business class workstations, laptops and servers to ensure that your business doesn’t suffer unneeded interruptions. Our Backup and Disaster Recovery products are world-class, your business will be protected 24x7x365. We have a full range of Microsoft Office 365 Solutions ready to go as your company begins moving to the cloud.
Process
The processes we follow have been refined throughout the years to allow us to deliver repeatable results for our clients. We utilize enterprise-class processes and standards and deliver them to the small to mid-size businesses. By following a set of processes, procedures that implement standards such as ITIL, our staff can implement your IT solution with repeatable results.
Partners
Most importantly, we work with our clients as partners not customers. Our goal is to allow you to focus on your business and not the technology required to run the business.
Schedule a MeetingOUR MANAGED SERVICES
We will monitor and manage your IT resources to prevent you from experiencing downtime.
Full Service
While you value technology in your business, it doesn't always perform the way you expect. Our Fully Managed Services Plan provides you a trusted partner and a team of IT experts to serve your business.
Co-Sourced
You have IT staff but they either have too much on their plate or need expertise in specific areas. Our co-sourced solutions will fill in those gaps and get your team on track.
Tools and Technology
Your capable IT staff seems to struggle to stay ahead of issues that disrupt your business. Our proven Tools and Technology program enables them to prevent problems.
IT Managed Services Provider
Focus on your business objectives and achieve your goals. RSPN will make the journey successful and enjoyable.
Cloud Computing
The adoption of cloud services is disrupting the traditional standard of hosting applications on premise. The need for large capital expenditures is quickly becoming a legacy and is being replaced by monthly operating expenditures.
Procurement
Hardware and Software purchasing and lease options. All tied to the RSPN asset management system. No more worrying about warranty repair, license tracking and all of the responsibilities of maintaining hardware and software.
Backup and Recovery
Stop losing sleep over missed backups and failed recoveries. Be 100% confident that your data is protected and that you can restore and be running live in production in minutes – not hours or days.
Virtualization
Not quite ready for the cloud and you have a backroom of servers that aren't being utilized efficiently? By virtualizing your environment you will experience the benefits of reduced costs, increased performance and improved security.
Data Center & Co-location
Does your company maintain a small data center or data closet? Are you feeling the pain of power outages, overheating or just plain and simply out of room? Colocating your equipment in a third party data center may be a good option for you.
Security and Compliance
Thanks to the onslaught of malware and ransomware attacks in 2018, security concerns are no longer theoretical. Nor does size matter — large and small companies in all verticals have fallen prey.
PROJECTS AND CONSULTING
If you are looking for a way to free up existing resources for a new strategic project, need some additional expertise to help retool a process or implement a new project? You can rely on the RSPN team for help! We will customize the solution to meet your requirements and provide a quality solution at a controlled price.
Schedule a Consultation
GROW
What’s stopping your business from growing? RSPN can help you identify what’s preventing the growth, and offer technical tools and consulting to make it happen. Growing can be hard, but it’s not magic. With the right people, processes and tools, you can take your business to the next level, and have the structure in place to deliver.
PROTECT
What’s worse? Losing your data and ability to get work done, or losing your reputation with your customers? Don’t be the “low hanging fruit”. Let’s work together to determine the best course of action based on your priorities and get you working securely.
MEET OUR TEAM
Time to meet our team of technology and business professionals. Let us help your business reach its potential.
Rick Robinson Systems Engineer
With over 25 years of information technology experience, Rick is a favorite of our clients. He cares deeply about his clients and their businesses and goes above and beyond to meet their needs.
Mike Place Partner
Experienced technical professional with a demonstrated history of working in the information technology and services industry.
Dave Hansen Director of Sales & Marketing
With over 20 years in technology sales, sales leadership and marketing, Dave operates under the principle that relationships drive everything.
Mark Stewart Partner
IT Executive with experience in the technology, healthcare and real estate business.
Join Our Team! Technical Services
Ready for a change? Email Us
PARTNERS
We pride ourselves in the company we keep. Since we deal with technology, there are always some speed bumps regardless of the partner companies quality. These companies provide the level of support required for us to support your business. Be it keeping systems up and running or solving an issue behind the scenes.
Pax8
VMWare
Since our founding in 1998, our employees and ecosystem of 75,000 partners have been behind the technology innovations transforming entire industries—from banking, healthcare, and government to retail, telecommunications, manufacturing, and transportation.
Every day, we work to solve our customers’ toughest challenges through disruptive technologies like edge computing, artificial intelligence, blockchain, machine learning, Kubernetes and more–to define the digital foundation that will accelerate the next wave of innovation.
WebRoot
Webroot, an OpenText company, was the first to harness the cloud and artificial intelligence to stop zero-day threats in real time. Webroot secures businesses and individuals worldwide with threat intelligence and protection for endpoints and networks.
In 2019, Webroot and its parent company Carbonite were acquired by OpenText, a global leader in Enterprise Information Management. Together, we are a market leader in cyber resilience, offering total endpoint protection and disaster recovery for any sized business.
Webroot is our currently featured partner. We utilize their products exclusively with our clients. They provide another tool in our box for protecting your company from threats like ransomware and phishing. Take a look at their latest News and Trends.
ADDRESS
200 State Street
Suite 202-T
Cedar Falls, IA 50613
PHONE
(800) 830-0112
GET IN TOUCH
We are a regional Service Provider who are passionate about our service delivery. Drop us a line if you have any questions or want to discuss how we can help your business.